We are now hiring expert practitioners for the following assignment:
Functional title: Citizen Access Advisor
Duty station of assignment: Vushtrri/Vucitrn with travel to municipalities of Mitrovica South and Skenderaj/Srbica
Contract type: Individual contractor
Duration of assignment: 6 working months (with possibility of extension)
Closing date for applications: 29th January 2020
Background
UN-Habitat has been actively assisting Kosovo institutions in the field of governance, spatial planning and municipal administration since 1999. Building on the results and tools generated by the Municipal Spatial Planning Support Programme (implemented from 2005 to 2016), UN-Habitat is now implementing the Inclusive Development Programme (2016-21), which aims to provide a strategic, comprehensive package of support to build municipal planning and management capacities, strengthen the social contract and social cohesion, and enhance coordination within a framework of inter-municipal cooperation and multi-level governance, with a view to foster inclusive development and good governance in northern Kosovo. The Programme is financed by the Swedish International Development Agency and jointly implemented with PAX and Community Building Mitrovica (CBM). It covers 7 municipalities in the northern Kosovo region: Leposavic/Leposaviq, Mitrovica South, Mitrovica North, Skenderaj/Srbica, Vushtrri/Vucitrn, Zubin Potok, and Zvecan/Zvecan.
The Programme’s Objective 2: Increase local government transparency, responsiveness and accountability through civil society mobilization and citizen participation (mainly implemented by PAX and CBM) aims to strengthen civil society’s capacity to advocate for local government transparency, responsiveness and accountability, and contribute to local government decision-making processes, including through establishment of Civil Society Catalytic Fund (CSCF); to foster social cohesion and collective efficacy by designing and institutionalizing processes and structures for dialogue and cooperation at local level; and by mainstreaming citizen participation in local policymaking through establishment of municipal capacities to engage in dialogue and cooperation with citizens and civil society.
The Programme’s Objective 3: Foster integration by nurturing local-central and inter-municipal dialogue and cooperation, and demonstrating tangible progress to citizens by investing strategically in practical infrastructure and service delivery improvements (mainly implemented by UN-Habitat) aims to develop conflict-sensitive mechanisms to harmonize and coordinate municipal, regional and Kosovo-wide planning policies; implement practical infrastructure and service delivery improvements through a Capital Investment Facility (CIF); and to enhance local-central trust and dialogue.
As part of the support to deliver against Programme objectives 2 and 3, UN-Habitat is seeking to recruit one Citizen Access Advisor, who will fulfill the duties and responsibilities outlined below.
Purpose of the post
The general purpose of the post is to serve as a point of contact, reference and champion for citizens and civil society in their engagement with municipal institutions and personnel; as a liaison for municipal institutions and personnel in their engagement with citizens and civil society; as an internal municipal advisor and technical expert, working with municipal personnel and institutions to strengthen citizen participation in local government.
Main tasks of the post
Under the supervision of the UN-Habitat Chief Technical Advisor (CTA), and in close coordination with the PAX Programme Manager Kosovo and CBM Executive Director, the post-holder’s responsibilities will be as follows:
Duty Station
The work shall be performed from the municipal offices of Vushtrri/Vucitrn with regular travel to Mitrovica South and Skenderaj/Srbica municipalities. It is expected that the Citizen Access Advisor will reside in the municipality to which s/he is appointed, or the vicinity thereof. Transport to and from work will be the staff member’s responsibility. Travel to partner municipalities and contacts with partners will be part of the work.
Work plan and products
The assignment will last at least 6 working months. The Citizen Access Advisor will submit a detailed work plan and a monthly progress report for evaluation/ discussions to UN-Habitat and CBM. In addition, the Citizen Access Advisor will deliver the products as described below:
Competencies
Professionalism: Demonstrates professional competence and mastery of subject matter. Experience in project cycle management and M&E. Ability to conduct data collection and technical assessment using various methods, including field missions and interviews. Conceptual analytical and evaluative skills to conduct research and analysis. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Excellent and effective written and oral skills; ability to persuade people with varying points of view and to present information in a concise and accurate manner, ability to clearly communicate links between the organizations. Planning and Organizing: Proven ability to plan, coordinate and monitor own work and that of others. Ability to work under pressure and uses time efficiently. Identifies priority activities and assignments, adjust priorities as required. Teamwork: Ability to coordinate activities and teams. Works collaboratively with colleagues to achieve organizational goals. Solicits input by valuing others ideas and expertise and is willing to learn from others. Conflict management and consensus facilitation skills. Creativity: Strong conceptual thinking. Is not bound by current thinking or traditional approaches, takes calculated risks on new and unusual ideas; thinks “outside the box”, and offers new and different options to solve problems or meet client needs. Can easily develop clear plans in contexts with limited information and datasets.
Qualifications and requirements
NOTE: The quality and extent of the candidate’s qualifications, skills and experience in the requirements below will determine the grade/level to which a successful applicant will be appointed.
Education and experience
Language
Key skills
Special considerations:
The candidate should be:
Interested candidates must submit an email quoting the post title and the duty station to the email address: recruitment@unhabitat-kosovo.org
with the following documents/information to demonstrate their qualifications:
1. Cover letter explaining why they are the most suitable for the work
2. Completion of a CV in P11 Form which can be downloaded at:
http://unhabitat-kosovo.org/wp-content/uploads/2019/08/p11_form.doc
The CV shall include information on the past experience in similar projects and at least 3 references.
3. Financial Proposal. The offeror’s letter including form for the financial proposal can be downloaded at:http://unhabitat-kosovo.org/wp-content/uploads/2019/08/Financial_proposal_IC.docx
Deadline for applications: 29 January 2020
UN-Habitat does not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee, please contact: recruitment@unon.org